Hello folks.  I've been involved for over 15 years in various computer-related jobs and projects.  Some have involved writing code and pulling wires, but most of them have been in the "softer" areas of business analysis and requirements definition with some cost analysis and project management as well.  Along the way I've become familiar with and practiced several techniques and disciplines for solving problems, understanding business processes, defining automated system requirements, and improving process performance.  These have ranged from Yourdan-DeMarco Structured Analysis & Design to Total Quality Management to Business Process Reengineering to Knowledge Management.  I've provided these services to large government agencies, private sector companies, and non-profit organizations.  I've worked with folks on the front lines, in middle management, and in executive suites.

I'm currently providing requirements analysis support to the Department of Veterans Affairs as they improve the processes and systems involved in registration of beneficiaries and eligibility determinations.

Please check my resume for additional details on my experience.

Some of my favorite Business Process Analysis-related sites are listed below:

http://www.brint.com/BPR.htm Business Process Reengineering and Business Innovation

http://www.prosci.com/ BPR Online Learning Center